Showing posts with label medical assistants. Show all posts
Showing posts with label medical assistants. Show all posts

Thursday, January 28, 2010

malaysiakini-DG Health: 1Malaysia clinics boon to urban poor

1Malaysia clinics boon to urban poor

Aidila Razak & S Pathmawathy
Jan 28, 10
1:09pm


'1Malaysia' clinics have been set up with the urban poor in mind to provide a form of financed healthcare and to reduce the burden on overcrowded government clinics," said the Health Ministry's director general Ismail Merican.


"Healthcare is becoming increasingly expensive and if the government does not act, there will come a time will come when the public can no longer afford it," he said.


ismail merican
"There are a special group of people with special needs - the urban poor. So far we have been concentrating on the rural poor. We have rural clinics run by assistant medical officers and nurses.


"They have been running for decades. And because of the strength of the rural healthcare system, Malaysia is often said to have among the best healthcare systems in the world.




"The recently established '1Malaysia' clinics fill this need and they are equivalent to normal government clinics, which are manned by medical assistants."




Ismail (above) said the living conditions of the urban poor were quite disturbing and the 50 clinics introduced all over the country were to cater simply to their basic needs.




"A lot of them who are sick are not going to bother to go to a clinic because they do not the transport or the means. Often, if they had medical treatment early, more serious problems could have been prevented."


He added that the '1Malaysia' clinics are situated within walking distance in these poorer areas.
Patients had only to pay RM1 for treatment. Once a week, a doctor is appointed to check on the clinics, audit the prescriptions and monitor the work of the medical assistants.


"I must tell you that the community is very happy about this. I met a pak cik who was walking with a cane and he said he would never go seek medical treatment ordinarily, 'but since your clinic is here, I come'," said Ismail.


Changing catheters


He made it clear the MAs are not taking over the role of doctors, but there were many tasks they could on their own.


"For instance, if a patient's catheter needs to be changed, do you want the old man to queue for two hours to see a doctor? This task could be easily done by a MA or the nurse. Children fall down the stairs and you want to wait for hours just to get a dressing?




"The MA cannot start treatment. There is no medicine to be prescribed there other than for simple illnesses like coughs, colds, and stomach aches," stressed Ismail.


"Say somebody comes and the blood pressure is high the MA is not going start treatment.
NONE
"The first thing he will ask is whether the patient knows he has hypertension. If the answer is yes, the MA will want to know if he is taking his medication. If he says no, the MA will order him to continue with the medication or tell him to go see a doctor and start treatment."




He added that RM10million had been allotted to monitor the effectiveness of the clinics for about three months.




He mused that that a healthcare financing mechanism might be one solution to cope with the growing cost of healthcare but felt the time was not right for its implementation.


"The public is very demanding and they are insistent on high-quality care but they do not want to pay too much for it.


"But if we don't have a healthcare financing system, there is a big possibility that the public will not have the healthcare infrastructure they want. The cost of drugs and technology are going up all the time. At some point we might have to introduce that."


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Comments from mk readers:



by drvk 

The scenario described by the DG as to how the MA is going to handle cases will remain as a description only. In reality there are a lot of things that can go wrong and they often do in the practice of medicine. Even an ex clinician should know that. I wonder how much of the 10 million will be allocated for malpractice suits? And for your information,catheters ARE being changed by MA and staff nurses in ALL Government clinics and hospitals already!.
usericon

The real issue is all along we did not cater for the health of the rural poor and now giving them peanuts is actually no big deal. In this modern time and age, we should have already one sizable clinic in every kampung and mobile ones for more remote areas. Instead we have hospitals worth millions that grow fungus or are structurally unsound. The truth is much public money has been spent with little progress. Satu lagi projek Barisan Nasional. So don't be conned by this Ismail Merican with his little crumb hand-outs.

Monday, January 25, 2010

1Malaysia Clinics: Comments in Malaysian Medical Resources:

Dr Alan Teh's Comments in Malaysian Medical Resources:

1Malaysia Clinics

The recent introduction of the 1Malaysia clinics has more political connotations than a genuine attempt at providing quality healthcare to the poor. Clinics run by medical assistants with the minimal of equipment is to me a waste of public funds.

As a person who has worked for many years with medical assistants, I can attest to the fact that the government is toying with the health of the public in order to earn some political points.

The quality of medical assistants is suspect, from the selection of candidates to their training methods. Many of these medical assistants lack basic aptitude to practice medicine. Some are even poorly qualified. Training of medical assistants are different and hardly involves the rigours of medical schools. Their diagnostic ability is questionable.

Their role in the rural community is understandable but to allow this responsibility of managing clinics in the urban areas where doctors suffice, is tantamount to dereliction of duty by the policy makers.

Would any of our VIPs visit a medical assistant for even a simple ailment? Many would flock to ’specialists’ for the best available care. Why then are we toying with the health of the general public?

The reason of providing accessible healthcare to the urban poor is a misdirection. There are many clinics in the urban area, way too many actually. It might have been more prudent to implement schemes for the poor where their visits to the general practitioner is subsidised.

There are actually existing programmes in place via the Welfare Department to cater to these group of individuals where their healthcare is fully borne by the government. So what is the role of 1Malaysia clinics?

The name speaks for itself. Promoting a political agenda using tax payers money with total neglect of their wellbeing.

Monday, January 18, 2010

Malaysiakini: Ensure quality at 1Malaysia clinics by Chris Anthony

Ensure quality at 1Malaysia clinics
Chris Anthony
malaysiakini, Jan 18, 10, 3:36pm
 
The government's decision to set up 1Malaysia clinics to serve the urban poor is a laudable one that would be most welcome especially by those in the lower income group. Like in other countries, urban poverty has now become a major issue, which the government needs to address.

More planning and funds need to be channeled to provide for the basic needs of this group of citizens who are major contributors to the development of the nation. Neglecting them will only lead to many social ills in cities and major towns.

The 1Malaysia clinic concept is indeed a positive move in caring for the welfare of these urban poor. It comes at an appropriate time when the cost of basic health care is becoming beyond the reach of many wage earners in urban areas who are struggling to cope with the economic downturn.

However, are the 1Malaysia clinics really a priority and necessity now? Why the rush to establish them with much speed? We already have the hospitals and their satellite health clinics all in major towns.

In addition, the local city councils also run maternal and child clinics.

It would be more appropriate and economical to extend and improve these existing clinics instead of starting new 1Malaysia clinics to be manned by Medical Assistants (MA) and Staff Nurses (SN). The name itself gives it a political identity and it may well be the motive behind the move.

Meanwhile there are genuine concerns from the medical fraternity regarding the quality of care at these clinics particularly when paramedical staff and not qualified doctors man them.

Medical assistants and trained staff nurses may be able to carry out simple treatment like wound dressings, giving injections and screening tests for common diseases like diabetes and hypertension but are they competent enough to diagnose and treat minor diseases?
It must be borne in mind mesthat even treatment of minor ailments is not without major complications.

Furthermore there is no way one can stop major medical emergencies from being rushed into these clinics for immediate attention. What arrangements have been made to cater for these cases?

Are these clinics properly constructed and equipped according the stringent criteria as stipulated by the Health Ministry to handle such emergencies?

Otherwise, wouldn't an unnecessary delay at these clinics be detrimental to the prognosis of these dire emergencies?

The ministry must take into consideration all these factors as they also have medico-legal implications as well. Who is responsible for deaths in these clinics?

There are no doubts that many of our senior nurses and MAs are adequately trained, capable and experienced enough to treat simple ailments but can we say that of present day MA and nurses who are mainly trained in nursing care?

Today the training is very much different; the nurses and MAs are trained in nursing care and not so much in diagnosis and treatment of diseases as we have more than enough doctors to do that.
Entrusting the treatment of diseases however minor they may appear, will not be a wise move particularly when the people's expectations are high.

The Health Ministry must do its best to get medical officers to man these clinics as that would provide more reliable and acceptable treatment to the people today. It will be the only way to reduce the number of people going to the hospitals for minor ailments.

The Health Minister's contention that we are short of doctors is not acceptable with the incredibly large number of medical schools in the country that churn out about 4,000 doctors a year.
The reported shortage of doctors is only relative and with better management they can be distributed more evenly to cover these clinics.

At a time of rapid sub-specialisation in the various medical fields, it is unfortunate that we seem to be content with para-medical staff diagnosing and treating simple ailments.
Isn't it a retrograde step? Is it right to justify the move just because it involves the poor in urban areas?

The people are entitled to the best medical care from government facilities regardless of their affordability even for minor ailments. Its quality should not be compromised just because it is provided cheap for the urban poor.

Saturday, January 16, 2010

NUMA-malaysiakini: No greenhorns in 1Malaysia clinics

No greenhorns in 1Malaysia clinics

Jan 15, 10 8:00pm

Assistant medical officers (AMO) manning the 1Malaysia Clinics should not be dismissed as greenhorns.

Instead, they have vast experience in treating simple cases of minor ailments, National Union of Medical Assistants (Numa) president Taram Singh Walia said today.

He said the AMO had been running health clinics, together with staff nurses, for decades but were always marginalised.

"The difference today, is that they are now being recognised, appreciated and have gained the trust of the Ministry of Health, as well as our prime minister.

"Besides being solicitous, the AMOs and staff nurses play a multiple role in providing basic yet effective primary health care and carry out simple surgical procedures and investigations, as well as play a complimentary role in helping to ease congestion at government hospitals," he said in a statement today.

Taram was commenting on statements by certain quarters who claimed Malaysia took "a step backwards in the country's healthcare system" in implementing the 1Malaysia Clinics manned by AMO and a staff nurse to provide primary health care for the low-income rakyat.'I honestly fail to understand'

He said an open letter by the Health Ministry director-general (DG) had explained in great detail, every concept of the 1Malaysia Clinic, as well as the role played by the AMO and staff nurse in providing healthcare.

"I honestly fail to understand in which line or paragraph of the DG's letter are these detractors finding it difficult to understand," he said.

Taram said, the AMO had been a provider of healthcare for the past century, since the profession came into existence and today, their qualifications ranged from a basic diploma to a degree and PHD.

"A few have gone to become pengarah (directors) of hospitals, a position many feel is unbeliaveble but yet true," he said.

Taram Singh said Health Minister Liow Tiong Lai had rightly said that those seeking treatment at the 1Malaysia Clinics were those with minor ailments and who could not afford to go to private clinics.

He said the AMO was quite capable and competent to treat and manage simple cases and they were aware of their limitations.

"Cases that need to be referred will be done without hesitation as the AMO knows that he is not a doctor and does not wish to act as one," he said.

Therefore, Taram noted, the Malaysian Medical Association's insistence that the 1Malaysia Clinics be run by doctors was highly appreciated and well-recommended as it was a vision of the future.

However, he said, until and unless Malaysia had sufficient doctors, the AMO and staff nurses should be allowed to continue manning the clinics.

- Bernama

Wednesday, January 13, 2010

Institute of Health Systems Research 2008: MEDICAL ERRORS IN MOH PRIMARY CARE CLINICS

MEDICAL ERRORS IN MOH PRIMARY CARE CLINICS

By Khoo EM, Sararaks S, Lee W K, Sebrina S, Liew SM, Azah AS, Rohana l, Cheong AT, Hanafiah AN, Yusof Ml, Lidwina EA, Maimunah AH, Kalsom M, Azman AB. Medical errors in MOH primary care clinics.  A Project under the Letter Of Intent for lmproving Patient Safety. [PC 2; PS 9/2008 (I13)]. Kuala Lumpur. Institute for Health Systems
Research 2008. (full pdf document available...)

KEY FINDINGS:
- A high percentage of medical errors,
- 57.2% occur in primary healthcare sites.
- 93% of medical errors were deemed preventable.
- The majority of medical errors are related to medication
- A lack of knowledge and skills of MOH staff has been shown to contribute to medical errors.
- There is a need to improve the quality of healthcare services provided by MOH health clinics.

Detailed findings
+ 39.8% (Cl 26.6-53.0 %) of errors were likely to cause serious morbidity or mortality.
+ 93.4% (Cl 33.6-100%) of errors had strong evidence for preventability.
+ 29.0% (Cl 19.5-38.6%) Of errors were due to some form of missing documentation  whereby:
       - 54.7% (Cl 43.3-65.6%) had no documentation of physical examination.
       - 49.5% (Cl 38.8-60.2 %) had no documentation of history.
       - 43.0% (Cl 27.6-55.1%) had no documentation of problem or diagnosis.
       - 22.6% (Cl 12.8-32.4 %) of errors were due to illegibility.

- Medical assistants saw 81% of total records assessed

Below is the hotfile site for downloading the file, a little slow if you do not want the premium method of download or upload of files. Courtesy of Sifu, Madviruz, my UM class of 1979 pc wizard!
 

Medical Errors in MOH Primary Care Clinics.pdf document

Thursday, January 7, 2010

1M Clinics: Seek views of all parties first

Letter to Editor, The Star, Thursday January 7, 2010

Seek views of all parties first

THE setting up of 1Malaysia clinics is presumably to help meet the needs of the urban people.
Tan Sri Dr Ismail Merican, the director-general of health, claims that the sole objective of this move is to ensure the delivery of equitable, quality healthcare to the public. This is of course a laudable move but the issue at large is the quality of these clinics.

According to him, there is a growing trend in most developed countries, like Australia and the UK, to delegate routine follow-ups and monitoring of stable patients with chronic illnesses such as diabetes, hypertension and even stable heart disease to staff nurses.

This may be possible in these countries as the nurses there are senior staff and degree holders in their profession, but the same does not hold true for medical assistants in Malaysia who undergo a 3+1 nursing training programme.

A study in 2009 revealed that medical assistants at government health clinics and government hospitals were found to be responsible for many medication errors. Of the 1,612 prescriptions generated by medical assistants in a single week, 1169 errors were noted and some were critical errors, involving the use of at least one medication categorised as Group B medicine, which only medical officers are authorised to prescribe. It must be noted that medical assistants are trained to assist medical officers and not to provide treatment in the same manner as medical officers.

Another issue that needs to be considered is the administrative cost involved in establishing these clinics. The cost involved in running public health institutions has not been studied comprehensively and it is well-known that some district hospitals are under-utilised, mainly because patient attendance is poor.

So setting up primary care organisations among klinik desa, district hospitals and other primary healthcare centres will incur further costs and may fail for want of attendance.

Another consideration is that access to healthcare cannot be provided in an ad hoc manner. It is not clear how the system will operate and the supervisory roles of medical officers are ill-defined. This will be especially critical in an emergency as well as when there is a need to seek a second opinion.

The views of all parties involved should be sought before any decisions are made and finalised. While it was claimed that senior officers from the relevant divisions of the ministry were involved in drawing up comprehensive guidelines for the establishment and running of these clinics, the fact remains that the views of other stakeholders, for example the MMA, and the NGOs were not solicited.

Despite these shortcomings, there are remedial measures that can be put in place to make these 1Malaysia clinics workable. There is no error-free system involving human intervention but it is possible to design a system to avoid or minimise the errors, such as a primary healthcare team made up of pharmacists, midwives, physio­therapists, senior nursing sisters, etc, to run these clinics.

For example, a patient coming in with a minor sports injury can be treated by a physiotherapist; a pregnant lady can be assessed by a midwife; minor surgery by the medical assistant; and the pharmacists would be able to pick up prescription errors and correct them before any harm occurs. This will ensure a check-and-balance of prescriptions and different treatment options.

The Government should consider the views of other stakeholders before embarking on this project because backpedalling after establishing these clinics would be a colossal waste of public funds.
The KPI of 1Malaysia clinics to provide equitable and quality healthcare can never be fulfilled if the clinics themselves are plagued with potential medical and system errors.

Dr Jayabalan T,
Dr Mohamed Azmi Ahmad Hassali and
Dr Asrul Akmal Shafie,
George Town.

Friday, December 18, 2009

MMA’s Grave Concern about 1Malaysia Clinics being manned by Medical Assistants

MMA’s Grave Concern about 1Malaysia Clinics being manned by Medical Assistants/Nurses


When Prime Minister Najib Razak announced in the Budget 2010, the setting up of 50 1Malaysia clinics in urban areas, the MMA was dumbfounded and perplexed.

That these clinics be set up at all, is perhaps a good exercise in public relations for our Prime Minister, who must have genuinely felt the need to offer some much needed goodwill to the urban folks, especially the poor and the marginalised.

However, what is more disturbing is the plan to have these clinics run by medical assistants and/or nurses, which in effect places the standard of these clinics at the level of third world countries, where there is a real scarcity of fully-registered physicians. It is certainly a major step backwards for a progressive nation such as Malaysia, which aspires to be fully developed by 2020, just 10 years away.

The Malaysian Medical Association (MMA) is gravely concerned that such a major shift in policy with regards public sector healthcare should be so implemented without sufficient input and discourse with stakeholders, such as the medical practitioners and perhaps even with officials of the Ministry of Health. It has been suggested that some health officials were also taken aback by this announcement, but they have been made to implement this as a directive, come January 2010. (I stand to be corrected on this fact.) It appears that this plan was brought about by fiat, rather than by persuasive rationale or long-term planning.

Firstly, let us reassure the public that the MMA is not simply protecting its turf. Of course, we are keenly interested in the welfare and wellbeing of medical practitioners, but we are also always concerned about our patients, i.e. the rakyat out there, who are our reason to exist, our raison d’être.

We welcome the government’s concern about our rakyat’s health needs. We also recognize that for many urban poor, their only recourse to health care is that offered by the overcrowded and understaffed MOH outpatient clinics. That there have been much queuing and long waiting times is notorious and wasteful in terms of productivity. Certainly we should do better.

We also know that new health ministry directives have been employed to try to shorten waiting times to less than 30 minutes; this has been included as part of the KPI/KRA so proudly announced by the government. Perhaps because of this huge problem, the need to lessen the burden of fixed outpatient clinics and the logistics of manpower distribution has prompted this new approach.

But we also urge the government to recognize that throughout the country, in urban areas, there are already in place many GP clinics, some only a few doors away from each other in almost every urban block of shop-houses or complexes.

There is a severe glut of GPs in urban areas, where in the Klang Valley, Penang, Johor Bahru, Melaka, Ipoh and other major towns. In all these townships and cities, the ratio of doctor to population is around 1 in 400, more than the WHO recommendation of 1 in 600.

While some GPs have been very successful, the great majority is simply ekeing out a meagre and mediocre living, many GPs are seeing less than 20 patients per day and so are under-utilised. This is grossly unproductive and wasteful when seen in the context of the long arduous training and huge expense required for producing any one doctor, whether locally or abroad.

Our problem is learning how to manage the distribution of the doctor-patient function better and more efficiently. It is with this in mind that for several years now, the MMA and the Ministry of Health have been seeking a better public-private partnership in shaping a better health care system for the country.

Unfortunately because of the differential system of fee and/or payment mechanisms, this is proving rather tricky to bring about a cohesive transferable system. Thus, there has even been growing talks about integrating the public-private sector for primary care medical services. This will hopefully seamlessly integrate the use of almost all GPs into a primary care network where the public can register and seek treatment at either public or GP clinics, interchangeably or by choice, with a common reimbursement mechanism. This will undoubtedly be the way forward.

Of course quite a few discrepancies need to be addressed, e.g. differing expectations, possibly standards of every aspect of care, variable amenities available, level of support staff, etc. But these can be worked out, and we are establishing common areas of standardisation, which will then ensure that the public can be assured of and experience as high a standard of health care as possible.

So, in this context, the hurried establishment of the new 1Malaysia Clinics appear irrational and un-called for. If the government feels genuinely that these have to be carried out regardless of the medical profession protestations, then the minimum that it should do, is to ensure that these clinics are duly manned by registered medical doctors, fully in charge of all aspects of the clinics. This standard of medical care should not be compromised.

Why is this such a prerogative? Because in this day and age, it is quite unbecoming to offer a lesser level of care to those citizens just because they cannot afford to pay to see a doctor. Employing medical assistants and nurses to do a doctor’s job is called task-shifting, which is employed mainly in third world countries where there is severe shortage of doctors. To do so in this country would be a major step backwards and in our MMA’s view, shameful and unnecessary.

Do we have enough doctors? Of course we do. It is just the mal-distribution and poor logistics, which need to be addressed. Recently, more than 2,500 new doctors joined the public service as house officers. It is understood that many of these are under-deployed in the various departments of the government hospitals.

Due to the mushrooming of so many medical schools (23 as of this year) in the country, and medical graduates returning from abroad, we will continue to have some 2,000 to 3,000 new doctors returning to our shores annually!

We can certainly tap into this growing number of doctors to help make our public service clinics more efficient. At the very least the public will be better served by some recognized registered medical doctor, although they may just have probationary medical licence—the fact remains that they have had sufficient training and learning. Medical officers, registrars and specialist, (who can also be deployed to enrich the public sector healthcare service, if need be), can supervise these younger doctors.

Why is the MMA so concerned about clinics being manned by medical assistants or other unregistered medical practitioner? Because under the Medical Act, this is illegal.

Because as of now and in the past, doctors who employ such unregistered persons have been charged and penalized for unprofessional conduct, with some severely sanctioned, even suspended or deregistered!

Because medical assistants cannot prescribe any more than some very simple medicines, cannot sign any medical leave chits or write any report, and would become subject to medico-legal challenges, with no precedents.

Because we are concerned that ‘bogus doctors’ should not be allowed to harm our rakyat! In the past there have been some bogus personnel who have continued to defraud many patients because many of them do not know the limits of their level of competence and training—who feel that they are not bound by any laws.

There should not be one law for some and another for others, even if approved by the government or the MOH.

Two wrongs do not make a right.

The MMA believes that setting up 1Malaysia Clinics in urban locales is wasteful, redundant and shortchanging the rakyat. Utilising the already many GP clinics would be the better way forward. 

Furthermore, manning these clinics by other than registered medical doctors is also wrong and undermines the health care service, which leads to a possibly poorer standard of care, which can lead to many uncharted medico-legal problems.

We urge a rethink about this project, and for the MOH to seriously look into the implications of this poorly advised move.

The MMA will strive to work together earnestly with the MOH to help raise the level of healthcare for Malaysians, but not by compromising on the standard of care, or of shortchanging the uninformed rakyat.

Dr David KL Quek, President MMA

Sunday, November 1, 2009

Budget 2010: What’s in it for Health Care?

This has been published in Malaysian Insider 1 Nov 2009
A slightly briefer version was published in Malaysiakini 2 Nov 2009
Another full version is published as Analysis in MalaysianMirror 4 Nov 2009


Budget 2010: What’s in it for Health Care?
Dr David KL Quek, drquek@gmail.com, President, MMA


YAB Dato’ Sri Najib Razak’s maiden national budget 2010 must at first glance appear people-centric, but on closer scrutiny, the goodies appear much less than expected and generalities abound rather than specifics.

Still, the Prime Minister must be credited for at least trying to reduce the national fiscal deficit from a high of 7.4% in 2009 to 5.6% for 2010.

The overall national expenditure has been reduced by 11.2% from RM215.7 billion to RM 191.5 billion. Operating expenditure has also been cut to just RM138.3 billion, but still consumes 72.2% of the entire budget. The rest of RM53.2 billion or 27.8% is earmarked for Development Expenditure.

What is more worrisome is that the projected federal revenue in 2010 is expected to decline 8.4% to RM148.4 billion compared with RM162.1 billion in 2009. From an expected recession of 3.5% negative growth ending this year 2009, growth is expected in 2010, at a modest positive rate of 2 to 3 per cent.

Budget 2010 and Health

What is there in the Budget 2010 for Health Care?

Well, most health economists and pundits including the Malaysian Medical Association (MMA) have always been advocating for a larger allocation of the national budget for health care services. Over the past 5 years, health care expenditure has been prudently but perhaps frugally low between 3.6 to 4.9% of the GDP, which many consider as being too inadequate.

Yet despite this rather low spending, over the past many years, Malaysia must be commended for having done relatively well in providing better than expected health care outcomes and importantly relatively high quality medical services. Our human development index has been above average for many years, although obviously laggard behind our more prosperous Asia Pacific front liners.

Yes, many detractors may grouse that perhaps we could have done better, and they would be right. Nearly every health system in the world could have performed better and more efficiently. But in practical terms, if we were to consider how much we actually spend on health care thus far, we have indeed done well in terms of productivity computations—the so-called better bang for the buck.

But because Malaysians are now expecting so much more in terms of better quality standards and timeliness of care, there has to be greater commitment and investment in our health care system, so that we are up to mark and comparable to the more developed nations, or even to be at par with neighbouring Singapore.

Malaysian Medicine can become better, if we show greater commitment to improvements and excellence of standards in both health care providers, supporting staff and properly trained use of amenities already in place in most of our hospitals and medical facilities nationwide.

There must be a greater commitment to retain and reward excellent performers, so that their talents and skills remain within the nation and preferably within the very well-funded institutions and academic centres. Our medical research should be raised several notches to showcase our serious intent into becoming a world-class deliverer of excellence!

We should remove that all-too-common tendency of many brilliant scientists and doctors to leave our public institutions because of financial concerns, petty local politics, glass ceilings and administrative interference. We must build and sustain a culture of excellence and steadfastly protect these cloistered if egg-shelled veneered institutions.

For 2010, the health care spending has been projected and bumped up to 7.0% of the developmental budget of RM 51.22 billion, i.e. an expenditure of RM3.594 billion, from last year’s RM2.6 billion (4.9%). But, the overall health care operating expenditure is projected to be RM 11.189 billion for 2010, compared with RM 11.753 billion in 2009, a decrease of 4.8%.

Our National Health Accounts give a slightly different perspective

However, if we look at our National Health Accounts (Dr Zailan Hj Adnan, Laporan Perbelanjaan Kesihatan Negara 2008, KKM Oct 5, 2009), Malaysian per capita spending on health rose steadily nearly four-fold from RM 381 in 1997 to RM 1268 in 2008.

In 2008, our computed nominal total health care expenditure was RM 35.1 billion out of a total GDP of RM 740.7 billion, some 4.7% (close enough to the Budget’s estimate of 4.9%).

Although the government spent some estimated RM 13 billion, the other major components of spending came from: other corporations (RM 4.8 billion), private insurance (RM 2.97 billion), other federal agencies (RM 1.6 billion), Ministry of Education (RM 1.05 billion), other agencies (RM 0.9 billion), but largely from out-of-pocket (OOP) private households (RM10.8 billion). Overall, the ‘public’ to private sector spending ratio is 46% and 54% respectively.

Earlier in our discussions with the Ministry of Health officials, there were plans that the government would be willing to push health care spending to reach 7.0% of the GDP in 2010. But this would mean that health care spending should reach some RM 70 billion [out of our total projected GDP (2010) of RM 1.026 trillion!] Does this seem plausible that within 2 years, our healthcare spending is projected to double from that of the year 2008?

Where’s the Extra Funding coming from?

Where is the extra funding coming from, since the government is coming out with only less than RM 12 billion?

Would this projected shortfall of RM 58 billion (of the RM 70 billion) be taken up by the other government-linked agencies and the private sector? This does not seem possible. Unfortunately Najib’s Budget 2010 does not offer any light on this. Since overall there is a determined reduction in government spending and budget, it is unlikely that we can harness such a growth in our healthcare service industry for the coming year.

Although, the general tone of the Budget 2010 is one that encourages private sector investment and spending growth, for the health sector this may not be obvious. The private sector has been expected to take up the slack in this push for greater health care expenditure, but this would depend largely on the economic recovery, which is by most economic predictions going to be ‘L’ shape rather than ‘V’ shape; which means a slow and gradual drawn-out trend rather than an upsurge!

Nevertheless, this 2010 budget on health care is a better commitment than what the MMA had earlier lobbied for. And we hope the private sector is given sufficient impetus and incentive to invest more and generate greater, if not more cost-effective, spending. Perhaps, these can be made more evident as we grapple with and fine tune the implications of the new budget.

Public Access should not be compromised

More importantly, the public and the less well of, should not be shortchanged when it comes to access to health care. Cutting back on public health care spending may adversely affect the quality and delivery of health care service, especially those who have limited options or capacity to choose.

In hard times, most people would on reflex cut back on allocating for health care expenses, and thus may suffer consequences of neglect, noncompliance and delayed treatment. Overall health status for some people can become adversely affected.

However, our public must be educated that better and more prompt access to health care, demands that they too should plan and budget more realistically, i.e. they must be more willing to pay a greater share for higher quality service. Health care especially during retirement years must be adequately budgeted 
for. We must all conscientiously plan for it!

It is increasingly clear that our government, our pensions, our public sector healthcare service cannot indefinitely continue to offer on demand, unrestrained superlative and quickest care for all. It’s simply just not possible.

Healthcare costs unfortunately, will always soar outside the realm of normal economic constraints, because life extending measures and new discoveries will almost always outstrip our abilities to pay for these, especially if modern cutting edge tests and therapies are to be expected and demanded by everyone! Escalating health costs will remain an infinite limitless demand that most finite resources or public purses can never hope to match.

Of course, a single payer national health service type insurance mechanism is probably best, but this remains on the drawing board due to uncertain public and practical concerns. In the interim, our citizens must engage in greater self-preventive and health promotive measures to help reduce unhealthy lifestyle risks. They must be encouraged to take up health insurance earlier and with wider coverage.

To encourage this uptake further, our insurance agencies must improve their operating standards. They must be made more accountable that they cannot always be looking at the bottom line to limit or to deny access. They must strive to be more all inclusive, without being meticulously dismissive—no exhaustive pre-existing conditions should be excluded which ultimately defeats the community coverage goals of health insurances.

We now have around 40% of our population who may have hypertension, and another nearly 15% who have diabetes. Does this mean that nearly 50% of our population be excluded from insurance cover, when they clearly need it most? The insurance industry must devise a better actuarial means testing to widen its possible scope of coverage for our citizens.

We note that for overall insurance contribution, there has been some additional tax rebate/incentive in the budget 2010. But this appears smaller than expected to boost much uptake. For the individual this is quite marginal, and the benefit may not be immediately realised. Besides, there is a run-in lag phase even if one now agrees to take on newer health insurance, but it’s a start to encourage more to invest in their own health planning for the future.

Medical & Health Tourism, not at or citizens’ expense

In many recent private-public workshops and seminars, there is an unprecedented belief that medical/health tourism is the way to go, to help create a new dimension for economic growth in the service industry.

Yet the reality is that this is unlikely to become a major contribution to the nation’s coffers for foreign exchange earnings. As of 2008, only some RM 300 million has been earned from foreign patients. It has been projected that perhaps by 2015, medical tourism dollars would reach RM 2 billion. But this will still only be a small fraction of our GDP.

This cannot be used as a benchmark, an alternative key performance indicator or an ego-boosting, chest-beating symbol, of having come of age! Being a preferred destination for ‘cheaper’ medical treatment, does not necessarily mean and certainly does not imply that our health care system has attained the standards of the first world.

It simply means that in some of our private health care settings, some of our selected medical disciplines are sufficiently good enough to be recognized as suitable, perhaps comparable and safe, and most importantly cost-effective choices for foreign patients.

It actually means that health care costs in some countries have escalated to such astronomical levels that many people could not afford the necessary care at home! Of course, among some of our neighbouring countries, we may attract foreign patients because our level of care has been considered as superior to their own.

More importantly, there are already grouses among many civil groups that despite this push to attract more patients through medical tourism measures, Malaysia has not yet been able to commit to a declaration to provide universal access to health care for all our citizens!

When we hear of almost daily requests for financial assistance for some tertiary (unaffordable and costly) therapies from our own citizens, this seems to run counter to our sense of equity and fair play, when on the other hand, we offer prompt access to aliens/outsiders who can offer a few dollars more!

So what about this further move to encourage greater medical tourism?

To further promote the medical tourism industry, the Government will enhance tax incentives for healthcare service providers who offer services to foreign health tourists. Currently, it is not generally known that there is an incentive for income tax exemption of 50% on the value of these ‘increased exports’. Most doctors are not really aware as to the exact mechanisms of tax rebates under such circumstances.

However, with this new Budget 2010, this rebate will be increased to 100%, to encourage private hospitals and health care facilities to promote their services more aggressively overseas. Thus, essentially all earnings from foreign health tourists will be tax exempt.

We are not too sure if this extends to earnings from the professional aspects/fees of individual doctors and specialists. This incentive is expected to enable healthcare service providers to offer high quality health services, to continually be raising standards and to promote more assertively overseas to attract greater numbers of health tourists. Perhaps, we may succeed yet.

1Malaysia Clinics: Expanding Public Health Facilities

The purported aim of these 1Malaysia clinics is that our government cares about the well being of the rakyat. In fact, a sum of RM14.8 billion (Is this a typo? Because this huge amount is larger than the entire operating expenditure budget for health care services in Budget 2010!) is allocated to manage, build and upgrade hospitals and clinics, although where this money is coming from is not clear as of now.


Apparently, in 2010, hospitals under construction and being upgraded include those in Kluang, Bera, Shah Alam, Alor Gajah and Tampoi.

In addition, we are informed that the EPU is the main driver for urging the government will expand these community clinic services, to be known as 1Malaysia Clinic in urban areas, similar to clinics in rural areas. For a start, RM10 million will be provided to establish 50 clinics in selected areas.

These clinics are to be located in rented shopping lots of housing areas to enable the local community to seek basic health treatments such as fever, cough and flu. What is disturbing is the stated suggestion that these clinics will be manned by medical assistants.
One would have thought that this model is a relic of the past!

There have been some global trends toward professional task shifting, now increasingly contemplated and advocated worldwide following WHO initiatives to reach out to very poor countries, which lack properly trained medical personnel.

This essentially means that so-called ‘simpler’ healthcare responsibilities would be shifted down to lesser (more specifically and focussed) trained, cheaper to maintain personnel e.g. nurse physicians, medical assistants, pharmacist assistants, etc.

In the pre-1980s, it is true that we had utilized medical assistants and ‘jururawat desa’ to help out in more remote rural clinics. They certainly provided a great much needed service then. But, these are now increasingly scaled down so that doctors can oversee more and more of these services to enhance greater quality and service even to our rural or more remote locales. Times have changed, and we are now more than advanced in our development of our personnel and health care providers including doctors.

Therefore, MMA has immediately opposed what we feel is a hugely retrogressive approach to health care. We are saddened that this approach had been suddenly sprung upon us. We understand that sometimes ‘pork-barrel’ goodies need to be dished out, but we envision these so-called ‘1Malaysia clinics’ as simply exercises to exude political goodwill, which can backfire.

This may temporarily salve some very poor urbanites, but we fear that in the longer term, this exercise may be shortchanging the less discerning marginalized public. Regulatory and medico-legal aspects, potential medication or medical leave abuses, and possible unethical practices remain to be ironed out.

However, we have counter-offered that our already very available and plentiful GP clinics be tapped to help provide these outsourced MOH initiatives, as more suitable alternatives. We are made to understand that the Minister of Health sympathises with us in this, although it would appear that the MOH has to contend with other Cabinet portfolios for ‘public service’ projects and financial resources…

For our country, which continues to produce so many new doctors—some 2500 per annum, this will be catastrophic for our younger medical graduates, who might in future not have enough jobs to function, whose livelihood might be threatened, and whose remuneration might be sharply reduced.

We need to enlighten the government that this may not be the best approach. Standards of health care cannot be compromised or made expedient just to accommodate to some economic or short-term considerations.

Conclusions

Thus overall, the Budget 2010 for health care has been more of noise than substance, and is quite disappointing, with a few shocks and regressive suggestions which are at best impractical, but at worst even contradictory, to our existing system and regulations.

We urge the government and the MOH to help resolve some of these incongruities by tapping, perhaps integrating, existing services such as urban private GP clinics, and engage and enhance greater public-private partnerships.

We must move towards better and a more consistent maintenance culture for our existing health facilities and management so that they function at tip top, zero-defect efficiency, with enhanced quality and safety, supported and manned by adequately trained personnel and physicians.

Saturday, October 24, 2009

NST: Budget 2010 Healthcare: Urban folk to benefit but private doctors worry

Urban folk to benefit but private doctors worry


NST, Saturday 2009/10/24

KUALA LUMPUR: The government's move to expand community clinics, to be known as 1Malaysia Clinics, in urban areas similar to government clinics in rural areas got the thumbs up from the public and health ministry.

Director-General of Health Tan Sri Dr Ismail Merican said the 1Malaysia Clinics would ensure that the public gets prompt treatment for minor ailments, including wound dressings.

"Although the clinics will be manned by trained paramedics, we will also put in a mechanism for doctors to go on a regular basis to these clinics."

He said the 1Malaysia Clinics would have standard operating procedures to provide not only treatment for minor ailments, but also to handle emergencies and put in place a referral system.

Director-General of Health Tan Sri Dr Ismail Merican says the clinics will ensure prompt treatment of minor ailments

Najib, in his 2010 Budget speech yesterday, said these clinics would be opened in rented shop lots at housing areas for the convenience of the community to seek treatment for fever, cough and flu.

He added that these clinics would be manned by medical assistants and would operate daily from 10am to 10pm.

For a start, an allocation of RM10 million would be provided to establish 50 clinics in selected areas.

Dr Ismail also welcomed the move by the government to allocate RM14.8 billion to manage, build and upgrade hospitals and clinics.

"With the hospitals and clinics upgraded, the rakyat can be assured of better services from doctors who will have a better environment to work in," he said.

Construction and upgrading of hospitals for next year would include those in Kluang, Bera, Shah Alam, Alor Gajah and Tampoi.

However, private general practitioners are worried that the setting up of the 1Malaysia Clinics in urban areas might affect their business.

Malaysian Medical Association president Dr David Quek Kwang Leng said it would definitely affect the income of general practitioners who were already hit by the economic recession, and having to compete with pharmacies.

"We are also worried about the task shifting, namely the medical assistants, being designated for non-critical services.

"It may be cost-effective in the short-term but the ministry must look into its implementation in the long term."

He said every year, some 2,500 doctors would be graduating and joining the employment field and they must be placed in remote and urban areas.

"We are not against the setting up of 1Malaysia Clinics in remote and rural areas. But, there are enough clinics to handle patients in urban areas," said Dr Quek.

Furthermore, he added, the association wondered whether the paramedics were trained well enough to handle patients with minor ailments.

Several people, when contacted, said that they welcomed the 1Malaysia Clinics as they no longer have to queue up at the hospital's outpatient clinics and emergency department for minor ailments.

Businessman S. Francis, 61, said the move was timely especially with many facing financial problems due to the economic crisis.

"There are many people who cannot afford to go to private hospitals and clinics to get treatment for minor ailments," he said.